How can we help?

Our support team is here to help you get the most out of Staffio. Reach out by email or WhatsApp and we'll get back to you promptly.

Contact Support

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Email Support

Send us a detailed message and we'll respond within one business day.

support@staffio.cloud
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WhatsApp

Chat with us directly for quick questions and real-time help.

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In-App

Logged-in users can reach support from the app's settings menu.

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Frequently Asked Questions

What is Staffio?
Staffio is the UAE's workforce marketplace. It connects employers and contractors who need manpower with verified vendors, labour camps and transport providers — matched instantly using smart scoring. Vendors declare worker availability over WhatsApp every morning, and employers can fill shortages in minutes.
How do I register my company?
Visit staffio.cloud/register and fill in your company details along with your trade licence. An admin will verify your documents, and once approved you can start posting requirements or listing worker availability.
Is the app free to use?
Yes — registration and the core matching features are free. Staffio earns by connecting the right workers with the right jobs; there are no subscription fees for employers or vendors.
Which platforms is Staffio available on?
Staffio is available as a mobile app on both iOS (App Store) and Android (Google Play). Vendors who supply manpower interact entirely over WhatsApp — no app download required for them.
How does the matching engine work?
When an employer posts a requirement (trade, quantity, emirate, dates, budget), the engine scores every available vendor crew on a 0–110 scale considering trade match, location proximity, rate fit, headcount coverage and the vendor's past ratings. The best matches appear first.
How do I delete my account?
To request account deletion, email support@staffio.cloud from the email address registered on your account. We will process your request and delete all associated data within 30 days, in compliance with applicable data protection regulations.
I'm having trouble logging in
Make sure you're using the email and password you registered with. If you've forgotten your password, use the "Forgot Password" option on the login screen. If the problem persists, email support@staffio.cloud with your registered email and a description of the issue.
Response times: We aim to respond to all enquiries within one business day (Sunday–Thursday, UAE time). For urgent operational issues, WhatsApp is the fastest channel.